Training employees can often be time consuming and teams may find themselves answering the same ‘How do I’ questions over and over again, especially when implementing new software. The ongoing support for such software is also an important factor to consider and something that can take up lots of a training teams valuable time. Without the correct amount of support for such products, companies run the risk of them going unused and wasting the money spent on them.
One example of this is found when encouraging employees to use a company Intranet, with many seeing limited usage due to confusing structures or staff not understanding how they work.
Learn how a training ChatBot can leverage content from your Intranet, help with on-boarding new staff, introduce new technology to your company & more, by proactively engaging with staff to reinforce learning, build on knowledge and communicate change.
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Head of Client Services